Quality Matters

Quality matters – Viezu ISO Quality Management Systems

 

Viezu sets itself apart in the tuning industry through its quality standards

As an aftermarket automotive service provider, Viezu ensures it delivers the very best in service. Setting the bar high, Viezu has developed a truly professional approach to Customer Service in automotive aftermarket tuning, vehicle styling and performance parts installation and delivery.

Viezu also delivers quality training through the Viezu Technical Academy, supporting other automotive tuners achieve their goals.

Viezu supplies its services worldwide through online support and mail order services as well as at its fully equipped workshop and research and development centre in Warwickshire, UK.

Viezu has been ISO registered with the British Standards Institute since 2011 and has been successfully audited year on year, growing its quality management system and improving services to its Customers.

Viezu ISO Registration

ISO 9001 Registration

In the absence of any other recognised standards in the aftermarket tuning industry, Viezu has defined the pathway to automotive tuning excellence. 

Viezu Certified ISO Logo

With its signature remaps and chip-tuning developed at its international headquarters in Warwickshire, over 600 Viezu resellers are supported around the world a truly global standard has been set.

Viezu reached out to the British Standards Institute to develop and adhere to a set of quality procedures and processes in line with other professional automotive operations.  

The scope of our quality management system includes: the supply of ECU recalibration services including dealer support, fleet tuning services, training and bespoke programme development.

Our commitment to Quality and Customer Service forms part of our culture. And through the development of our Quality Management System, we hope to be the first of many more to reach this level within the tuning industry.

Dealer Training

Viezu Approved Dealers and Installers come from many different backgrounds, some long time serving motor industry veterans, others are newer members to the industry, and one thing they all have in common, is the training and standards they must reach to become Viezu Approved.

Dealer training and support is offered right throughout the year, ensuring each new Dealer is fully equipped, trained and ready to deliver the very finest in tuning and Customer Service.

The Technical Support Team is on hand 7 days a week, offering back up, continued training, support and updates to our Approved network of Dealers.

IMI Certification

To open our training and process to further independent scrutiny, Viezu offer IMI certified dealer training - Our dealer training is approved by The Institute Of The Motor Industry (IMI), an institution focussed on professional development, quality and service. 

IMI is the retail motor industry’s first choice for automotive qualifications and accreditations.  The IMI are committed to advancing the motor industry by raising the importance of vocational learning and professional achievement and so make an excellent quality standard for Viezu and our training courses.

Awards and Memberships

Viezu is also the only tuning provider to have won a Queens Award for Enterprise and Innovation.

Viezu is also a members of the SMMT (Society of Motor Manufacturers and Traders and UKTI (United Kingdom Trade and Investment)

In short, Viezu takes quality matters of what we do and the dealer support we offer to game changing and industry leading levels.   


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